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Model of Management of Stakeholders and Dialogue with them

Akademia Dialogu, spotkanie w Białymstoku 27.06.2012, Partnerzy: CSRinfo i  Orange Polska, Patroni: AccountAbility, Ministerstwo Gospodarki
Akademia Dialogu, spotkanie w Białymstoku 27.06.2012, Partnerzy: CSRinfo i Orange Polska, Patroni: AccountAbility, Ministerstwo Gospodarki
9:30-16:30
Hotel Jana Pawła II
Wrocław
Świętego Idziego 2
50-328 Wrocław

About the training

  • Do you implement or monitor the quality management based on the ISO 9001:2015 standard?
  • Are you involved in communication and/or management of corporate responsibility in the organisation?
  • Do you want to get to know how to specifically include the stakeholders’ perspective in the quality management system and in evaluation of crucial risks for your organisation?
  • Are you looking for hard and set in practice information on the specific nature of CSR in the context of communication and advanced models of dialogue with stakeholders?
  • Do you care about maximum use of the guidelines of the latest version of ISO9001:2015 concerning parties involved with the benefit for your organisation?
  • Do you want to broaden your knowledge and learn new trends in fundamental practice of responsible business, which is dialogue?

We recommend the training to:

  • individuals who coordinate or are directly involved in the implementation of guidelines of the ISO 9001:2015 standard
  • individuals who manage the matters of responsible business and sustainable development in their organisations
  • those interested in blending the quality management system with the processes of analysing non-financial risks and implementing responsible business principles.

We still want to add that…

Building the corporate value in an effective manner based on the highest management standards requires to systematize knowledge of the principles and tools for stakeholders’ management. It is a fundamental practice that brings a number of benefits to those companies and organisations that approach it in a conscious and systematized manner.

If you deal with the quality in the organisation …

Quality Management System according to the latest version of the ISO 9001:2015 standard requires that an organisation implementing it determines who and what around it as well as within its internal structures affects achievement of the organisation’s aims as well as achievement of effects assumed. For it to be possible, it is essential to manage relationships with stakeholders comprehensively and to take into account opportunities and risks related to their perspective.

We prepared bonuses for you in the form of:

  • CSRinfo Certificate,
  • A free of charge hour of individual consultation,
  • AA1000APS standard of principles of dialogue with stakeholders,
  • Electronic publications on management of stakeholders.

Program

Our original program consists of three thematic blocks.

1. Introduction to Management of Stakeholders

  • Stakeholders – a crucial term in the area of responsible business and sustainable development
  • Principles concerning management of stakeholders
  • A role of the system of stakeholder management in an organisation

2. Stakeholder Management from the Perspective of ISO9001:2015 and PN-ISO 26000:2012 Standards

  • What are the recommendations of the ISO9001:2015 standard within the scope of management of relationships with stakeholders?
  • How can the guidelines of the PN-ISO26000:2012 social responsibility standard and of the AA1000 international standard of dialogue with stakeholders support implementation of ISO9001:2015?

3. The Process of Stakeholder Management in Practice

  • What are crucial elements of the system of stakeholder management?
  • How do companies and organisations include the stakeholders’ perspective in the process of identifying significant risks and of making decisions essential from the managerial point of view?
  • What are effective forms of communication with stakeholders that are worth being included in the process of stakeholder management?
  • What does dialogue with stakeholders based on the AA1000 standards consist in?
  • What are examples of good practices of dialogue with stakeholders and what contributed to their success?
  • What mistakes do companies make in relationships with stakeholders and how to avoid them?

Our training methods:

  • combine presentations with workshop work,
  • demonstrate concrete examples from the Polish and foreign markets,
  • training courses are run by practitioners dealing with CSR consulting on a daily basis, in particular processes of management of stakeholders and dialogue with them.

Price

The price for participation in a specialist training course for one person: is PLN 1,599 + VAT

The price is inclusive of:

  • All-day training,
  • Training materials,
  • Coffee breaks and lunch.

Moreover, we prepared bonuses for you in the form of:

  • CSRinfo Certificate,
  • A free of charge hour of individual consultation,
  • AA1000APS standard of principles of dialogue with stakeholders,
  • Electronic publications on stakeholder management.

Enrol for the training

Fill in the form, we will contact you to confirm pre-registration.

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Participant’s Details







  1. Sending the Registration Form is a legally binding obligation to participate in the training course on the terms and conditions specified therein. A VAT invoice will be issued based on it.
  2. We accept resignation from the training course sent in writing to the following e-mail address szkolenia@csrinfo.org. In the case of cancellation of the training course within a period shorter than 7 days, the fee is not reimbursed.
  3. The price of the training course is inclusive of: 1 training day, materials, coffee breaks and lunch.
  4. The price of the training course is exclusive of the costs of accommodation and the participant’s travel expenses.
  5. The organizer of the training reserves the right to change the date of the training course in the case of registration of an  insufficient number of participants to start the training.

Contact

  • Do you have any questions about the program?
  • Do you not know which training course to choose?
  • Do you want the training course to be in your company?
  • Do you want the training course to be carried out in your city?
  • Do you want register for the training course?

WRITE TO US: szkolenia@csrinfo.org

CALL US: 608 664 812

We will be delighted to answer your questions.